Reliance on digital customer support
instant communication between engineer and technicians
In practice, it is possible and tried to reach your customers on the channels they use most often, including email, voice calls and social networks. Complement the user experience with live chat that is native to our platform.
safe access to your machines
Inspection monitoring of the operation of equipment and complex lines, combines the installation of high frame cameras (FPS), in order to record possible problems, which are not visible with the help of teleservices or were not solvable with "live help"!
The combination of outdoor and indoor mini frames with a high frame (FPS), as well as access to protected communication channels, significantly improves the possibility of finding the problem, as well as its elimination.
Processing of personal data is any process or set of procedures performed on personal data, whether automated or non-automated, such as collecting, recording, organizing, structuring, storing, adapting or modifying, finding, inspecting, using, detecting, transmitting, disseminating or posting otherwise available, harmonizing or combining, restricting, deleting or destroying.
The policy applies to all services of DORA-PAK d.o.o. which include personal data processing activities in which DORA-PAK d.o.o. controller in the sense of the General Data Protection Regulation (Regulation of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data available at: http://data.europa.eu/eli / reg / 2016/679 / oj